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Return Policy

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We, at Lilamigosnest.com, are committed to making your shopping experience enjoyable and rewarding. In the rare event that you are not satisfied with what you have received, you can return the product or get the refund.

Please note that the following Items are not allowed to be returned-

Diapers, Books, Baby Foods items, Board Games, Teether and pacifiers, Stationery, Gift sets, Baby/Kid consumables

Other Items can be returned as long as the products are unused with price tags and labels intact. The original packaging needs to be preserved.

Product Returning Process: Products purchased on Lilamigosnest.com can be returned within 15 days of receiving the order. After logging in to your account, please proceed to the 'My Orders' tab. Choose the Order ID which contains the product you wish to return and once you see all items in that order, click 'return' against the product you wish to return. This will lead you to the returns request page on which you can choose the reason for the return and mode of return. Once you fill in these details, click 'Submit' and your request has been registered.

 

Returned Product condition: The product(s) will need to be unused with price tags & labels intact and original packaging. We regret to inform you that products without original tags will not be accepted. Please include a copy of your order invoice in the return package.

Reverse Pick up Logistics: Once you have submitted your returns request, our logistics partner will get in touch with you with regard to the date & time of pick-up. We arrange for pick-up from most of our customer locations. In case we can’t pick up the item from your location, you can ship it to our warehouse. We will reimburse the shipping charges against the original receipt.

Refund Policy

 We work to provide you with an easy and hassle-free online shopping experience. Once your returned product passes a Quality Check (QC) and verifications at our end, you will be refunded within 14 working days.

 

After acceptance of return request, the amount will be credited to refund wallet, you can use the credit for future purchases or refund can be done to the source of payment, you will receive the refund within 14 days of acceptance of return request. Please note that shipping and bank charges will be deducted and then the amount will be credited to source of payment. Please note that for products purchased on discount, you will be refunded an amount equal to the selling price. In case of self-return, we will reimburse return shipping charges against original receipt with max. limit of Rs. 100. In case of COD, the refund will be done to the bank of your choice. We will not be responsible for funds transferred to wrong account number furnished by the customer.

 

Get in touch with us at customerservice@ilamigosnest.com and be sure to include your invoice number and contact details in your email.

 

In case of any emergency, please contact 9833348578